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Return to shopPrivacy Policy
This policy explains what personal data Biohayah collects when you order from biohayah.com, why we collect it and who we share it with. Last updated: 15 September 2026.
What we collect
- Name, phone number, email address and delivery address you enter at checkout.
- Your order history and any notes you add to an order.
- Technical data your browser sends: IP address, device and browser type, and pages visited on our site.
Why we collect it
- To prepare, confirm and deliver your order.
- To contact you about your order by phone, WhatsApp or email.
- To answer your questions and handle returns.
- To understand how the shop is used and improve it.
Who we share it with
- Bosta — our courier. They receive your name, phone number and address in order to deliver the parcel.
- Our hosting provider — the site and its database are hosted on our behalf.
- We do not sell your data and we do not share it with advertisers.
Cookies
The site uses cookies to keep your cart, remember your language, and measure traffic. You can delete or block cookies in your browser; the cart may then stop working.
How long we keep it
Order records are kept for as long as required for accounting and warranty purposes. You can ask us to delete your account data at any time.
Your rights
You can ask us what data we hold about you, correct it, or ask us to delete it. Write to info@arslanfood.com and we will answer within 14 days.
Contact
Biohayah · Email: info@arslanfood.com · WhatsApp: +20 10 60625716